Khalil Greene

❖ greenekhalil@gmail.com ❖ (513) 305-3198 ❖ Florence, KY ❖ LinkedIn ❖ GitHub ❖

WORK EXPERIENCE

Jabil Aug. 2023 - Present

IT Support Technician II/Developer Florence, KY

  • Delivered Tier 1 and Tier 2 technical support for 5,000+ users and 3,000+ endpoints across three 24/7 manufacturing facilities, ensuring minimal downtime and consistent operational efficiency.
  • Developed and implemented PowerShell and Python scripts to accelerate the patching of vulnerabilities across the corporate network, enhancing security measures, and ensuring comprehensive system protection resulting in a 90% decrease in network vulnerabilities.
  • Engineered a streamlined process and authored an application in C# utilizing various proprietary SDKs for efficient scanning of pallet barcodes, integrating data into a MSSQL database to optimize tracking and reporting functionalities, and automating manufacturing processes. Application was adopted in sites throughout the United States and Ireland.
  • Developed a Power Apps application to track loaned laptops and send automated email reminders for overdue returns, resulting in a 50% increase in devices returned within one week of loan expiration.
  • Designed and implemented many SSRS and Power BI reports to support data-driven decision-making for leadership and key stakeholders.

Five Star Technology Solutions Nov. 2022 - Aug. 2023

Onsite Technician Lawrenceburg, IN

  • Provided desktop support services to 2200+ clients of Five Star Technology Solutions, both remotely and onsite.
  • Administered and maintained diverse server infrastructure, including print servers, DHCP, DNS, MDM, VoIP, and Security Camera NVR systems.
  • Implemented network segmentation via VLANs on Aruba switches and configured access points within HPE GreenLake and Cisco Meraki environments.

EDUCATION

Western Governor's University July 2025

Bachelor of Science, Cloud Computing Salt Lake City, UT

  • Specialized in Microsoft Azure: Developer, Administrator, DevOps, and Architect certifications.
  • Relevant Coursework: Data Administration, Programming and Automation, Network and Cloud Security Fundamentals.
  • Projects: Deployed cloud infrastructure using IaC, built CI/CD pipelines, built ETL & ELT pipelines, utilized Docker containers, and implemented secure cloud environments in lab scenarios.

CERTIFICATIONS, SKILLS, & INTERESTS